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EFFECTS OF MOBILE BANKING IN PROMOTING CUSTOMERS SAFENESS AND MONEY IN NIGERIA

CHAPTER ONE

1.0 INTRODUCTION

1.1 Introduction

Banking services are of more importance for the general promotion of country economic development. This is because banks perform different important roles in the economy such as important areas where government implements its monetary policy. Banks also offers payments mechanism in the economy. Also through banks transfer of money from one part of the country to another or from one person to another can be facilitated and hence sped smith transactions.

Due to the development of technology, now Nigeria like in Kenya and Uganda and in other parts of the world experience the growth of mobile phone banking where by customers registered with mobile phone banking industry conduct some of their banking transactions through a network of mobile phone. However as is the case where money /financial transactions are conducted, safetyness of customer’s money is of great concerned to both customers of mobile banking services, Mobile Phone Company and the government through the Nigeria Communication Regulatory Authority (NCRA) as the Regulatory.

In order to make banking services be available to more people in the country, in both rural and urban areas, the Government of Nigeria allowed mobile phone banking firms to offer the services of banking to the public. These ware like accepting customers money deposits, allowing customers to withdrawal money from their accounts, and facilitating customers to make various payments such s school fees, electricity bills, water bills etc using the network of mobile banking system. The move to this action was taken since the traditional banking services were limited mainly in few urban areas, leaving majority of people to travel a long distance to get the banking services, while also weakening the national payments system in the country. The overall effects of these were to contribute to slow down the economic development of the country

Statement of the Problem

Safetyness of customer’s money is of more importance for the any banking institution, including mobile banking phone company services. In Nigeria, Mobile banking services is offered by Mobile banking Phone Companies like Vodacom, Mtn, Zantel and Airtel. However, While most people are increasingly joining the services, more people are also complaining about losing their money due to theft conducted by criminals collaborating with employees of mobile phone companies or incorrect entry made by the customer himself or both (Central Bank of Nigeria Annual Report. 2011)

How to get complete project materials


Step 1: make payment of N2,000 to the below bank details


NAME:                       TITUS AYANI SOLA
BANK:                       FIRST BANK PLC
ACCT NO:                  3111741042
ACCOUNT TYPE:       SAVINGS
AMOUNT:                  N2000

NAME:                       TITUS AYANI SOLA


BANK:                       GTB BANK
ACCT NO:                  0262412831
ACCOUNT TYPE:       SAVINGS

STEP 2: AFTER PAYMENT SEND THE PROJECT TOPIC AND YOUR EMAIL ADDRESS TO 08063666753

CLICK ON THE IMAGE BELOW TO REQUEST FOR MATERIAL
Updated: 2nd January 2019 — 8:24 pm

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